Answering the Phone
The way you answer the phone forms a caller's first impression of the NDSU Extension Service and you.Be warm and enthusiastic because your voice might be the only impression of the Extension Service a...
View ArticleEmail Etiquette
courtesy of Purdue UniversityHow do I compose an email to someone I don't know?There are a few important points to remember when composing email, particularly when the email's recipient is a superior...
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